Infor365 Online Support


Infor365 Online Support offers web support as an enhanced self-serve support option, in addition to telephone support.
  • Infor365 Online Support is Infor Global's online repository for product documentation considered essential to the support and education of our clients, partners, affiliates and professionals.
  • The Infor Global FTP Site is designated as the website which holds software patches for clients to download on an as needed basis.
Infor Global Customers: You must have currently valid Infor365 Online Support to qualify for website access privileges. To purchase Infor365 Online Support, please contact your Infor Global Consulting Manager. In addition, you must have a connection to the Internet and a web browser. FTP software may also be required to download files from the Infor Global FTP site.

ALL USERS: Infor365 Online Support currently supports the 5.x and 6.x versions of Netscape Navigator and Microsoft Internet Explorer. Some features do not work correctly under other browsers.


Request for Authorization to Access Infor365 Online Support

EMAIL ADDRESS/LOGIN ID REQUESTED: (*MUST BE A VALID EMAIL ADDRESS INCLUDING '@')

CONTACT INFORMATION: (* Denotes Required Information)
First Name:*
Last Name:*
Job Title:*
Company Name:*
Department:* (City State Country)
Your Site Location:* (City State Country)
Company Address:*
Phone:*
Fax:
My Relationship to Infor Global:*
My Product Line:*
Short List of Products You Use:*
My Support Center Region:*

PRIMARY CONTACT:
The Primary Contact is the person within your organization who will periodically work with the Infor Global Customer Service Center to keep the "Authorized Contact" data current as changes occur in your organization. Additionally, any business relationship or business planning type questions would be directed to this individual in your organization.
Your Company's Primary Contact:*
Primary Contact Phone:*
Primary Contact Email:*

FOR BPCS USERS ONLY:
If you need an FTP Site access, please select multiple platforms (if necessary):
AS/400 HP9000 NT

Additional Information:
Consulting Manager:
Sales Representative:
Comments: